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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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susan sheehan

March 13, 2025

5  out of  5
rating by susan sheehan
"Worked with State Farm to find a new policy for my home and car insurance. MY home insurance with another carrier went up ALOT!! Ashley helped me save $2000K on a new policy. Easy to work with. Very responsive to all my questions. Thank you so much for a easy experience and feeling so much better with my new insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maddie H

March 10, 2025

5  out of  5
rating by Maddie H
"Moved from Florida and they helped me update my insurance super fast AND at a better rate than my prior State Farm agent. Thanks so much!"
We responded:
"Maddie, Welcome to Colorado and thank you for choosing our agency. We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you!"
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Joseph Zindany

March 8, 2025

5  out of  5
rating by Joseph Zindany
"It's been great working with Shani for my insurance needs, she is very knowable and very responsive for any questions I had. She provided me and my family with a tailored coverage for our needs, I highly recommend using Shani!"
We responded:
"Joseph, we’re honored by your positive feedback! Thank you for trusting us with your insurance needs. We look forward to continuing to provide you with great service!"
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Nick Staehler

February 18, 2025

5  out of  5
rating by Nick Staehler
"I recently switched from another State Farm agent due to issues with lack of communication and follow through. When I designated Shani as my new agent, I received a call within a day welcoming me to her agency. This not something that happened with the previous agent, which was a great start! I was able to connect with Shani shortly after to discuss my family and our needs, but also to review my current coverages. She was not pushy and truly interested in looking for opportunities to save money on our policies. I hope I never have to file a claim, but if I do I know that I have piece of mind that I will be assisted throughout the process. I would highly recommend using Shani for your State Farm needs!"
We responded:
"Nick, we appreciate your review and once again, welcome to our agency! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, we are here to help! "
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Ben Steel

February 17, 2025

5  out of  5
rating by Ben Steel
"Super great customer service so far. Had SafeCo before this for years and found out I was overpaying like crazy so I called around and State Farm was fair, nice and has already checked up on me to make sure everything got sorted well."
We responded:
"Ben, Thank you for your review and welcome to our agency. We are delighted to know you had a great experience with our State Farm office. We are here to help!"
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Juan C

February 17, 2025

5  out of  5
rating by Juan C
"Ashley and Shani both were extremely welcoming and very helpful in doing a region to region car insurance transfer. Ashley was very knowledgeable in answering all questions as well. Highly recommend!"
We responded:
"Juan, thank you for your kind review and for choosing our agency to protect your insurance needs. We appreciate you very much "
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Kyle Prusinski

February 8, 2025

5  out of  5
rating by Kyle Prusinski
"Switch state farm agents just recently over to Shani. Turns out I had my home insurance rate based on a home that I didn't own during my time with my previous agent. Shani and her team got me squared away with reviewing everything about my home and car insurance policy. I could not be happier with the professional service they have provided, it is a night and day difference between my last agent and Shani."
We responded:
"Kyly, Welcome to our agency. Thank you for your kind review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Molly Teter

February 7, 2025

5  out of  5
rating by Molly Teter
"Shani has been my agent for many years. I am happy with this office, and want to shine praise for Deb and Ashley. Whenever I have a question they are available and find answers for me. Deb is particularly great and I really appreciate her work! I recommend this office and this State Farm agent."
We responded:
"Molly, Thank you for your 5-star review! My State Farm team and I honored to be your good neighbor! We appreciate you very much and looking forward to always serving your insurance needs!"
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Jordan Smith

February 7, 2025

5  out of  5
rating by Jordan Smith
"Always great service and pleasure to talk with!"
We responded:
"Jordan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help!"
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Shawna Harvey

February 6, 2025

5  out of  5
rating by Shawna Harvey
"The agent and office in old Englewood are kind patient and willing to help me understand what I don't. Th w yve been good to me for all the years I've been with them by making it feel more like a personal relationship than a business one,which is very important to me!"
We responded:
"Shawna, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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AJ Sundby

February 3, 2025

5  out of  5
rating by AJ Sundby
"Excellent service talking over the phone. Deb was great to work with and alleviated all of my concerns about switching my insurance carrier to State Farm. Would recommend anyone to work with Shani Sorensen/Deb Butler for their insurance needs."
We responded:
"AJ, we’re thankful for your kind review, we appreciate you very much. It’s our pleasure to assist you with your insurance needs. "
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Rebecca Nieto

January 29, 2025

5  out of  5
rating by Rebecca Nieto
"I decided to switch to State Farm. So I called and I spoke to Ashley Ali she was awesome she cared about my needs and how I felt she made me feel comfortable about switching back to State Farm."
We responded:
"Rebecca, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lauren L

January 28, 2025

5  out of  5
rating by Lauren L
"I've been a customer of Shani Sorensen's office for many years. The staff are responsive to concerns and proactive in identifying potential issues. I would highly recommend this office to anyone seeking insurance products."
We responded:
"Lauren, Thank you for your feedback! We are Looking forward to many more years of being your insurance agency of choice."
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Shallon Daniel

January 23, 2025

5  out of  5
rating by Shallon Daniel
"Been with the agency for 30 years always the best!!!!"
We responded:
"Shallon, thank you for your review and loyalty. Looking forward to many more years of serving your insurance needs."
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Kyle Sapio

January 17, 2025

5  out of  5
rating by Kyle Sapio
"I have always had a great experience with Debbie here at Shani Sorensens office with State Farm. There’s never been a day where they haven’t tried to help me out as best they can. Super informative, transparent, and very very friendly! They’ve been taking care of me for years and I don’t intend to go anywhere else for a long long time!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josh Glick

January 15, 2025

5  out of  5
rating by Josh Glick
"Always receptive and personable when I call. Continually working on finding the best prices and deals."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicki Scurlock

January 8, 2025

5  out of  5
rating by Nicki Scurlock
"Ashley was so efficiently helpful! I recently had a terrible experience at another State Farm office, but she restored my faith and I'm so glad to have joined the agency she works with. She was awesome!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Pacheco

January 4, 2025

5  out of  5
rating by Julie Pacheco
"Debbie made it so easy for my husband and I to consolidate our insurance. Quick, easy and thorough service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Will Brown

January 4, 2025

5  out of  5
rating by Will Brown
"Debbie is the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ariana Kravette

December 27, 2024

5  out of  5
rating by Ariana Kravette
"I ended up switching agents and chose Shani because of her proximity to my home- and I'm so glad I did! Her and her staff are always kind, available to answer questions, and meet with me about my policy. I can tell that Shani genuinely cares about her clients and wants to work with them to make sure their policy matches their needs. She is knowledgeable and accessible as an agent and I would recommend her services."
We responded:
"Ariana, thank you for your 5-star review and for choosing our agency to serve your financial and insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Grace Schander

December 20, 2024

5  out of  5
rating by Grace Schander
"I had a great experience working with Ashley at State Farm. The whole process was very simple and efficient. Ashley was knowledgeable and friendly. I hope that I do not need to use my auto insurance, but I am confident that I will be in good hands if I do."
We responded:
"Dear Grace, Welcome to our agency. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we are committed to always do our best to provide you with the best experience possible. "
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Vanessa Estrada

December 9, 2024

5  out of  5
rating by Vanessa Estrada
"Debbie is always on top of any request that i inquire about! Shani’s team is top notch!"
We responded:
"Dear Vanessa, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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L F

December 9, 2024

5  out of  5
rating by L F
"excellent customer service and very knowledgeable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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A Klesney

December 2, 2024

5  out of  5
rating by A Klesney
"The Shani Sorensen team is always responsive, considerate and helpful. Note that they operate out of a local office and can be reached during standard business hours alone, no weekends or holidays."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. Please note that we do offer 24/7 live customer service at our agency. We look forward to continuing to support your insurance needs. "
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Nicole Volz

December 2, 2024

5  out of  5
rating by Nicole Volz
"Wonderful agents. I have been with Shani and Deb since I was 17. They have always been so kind and helpful and always get me the best rates. Thank you both!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"