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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Renee Matthews

September 14, 2026

5  out of  5
rating by Erica Renee Matthews
"I've been fortunate to know Shani for 10 years or more. She is one of the most diligent and hard-working agents I've ever worked with. I currently have the 3 major policies; life, property and auto. Shani has always kept me informed as to any changes that I need to make in my policies and I'm grateful to her for the diligence. I feel that I am covered for those possible insurance needs that may arise in my life. I would give Shani an A+ as the person to have as an insurance agent. Give her a call and find out the variety of ways that she can help. Definitely a five star agency!
I’ve begun to notice that Shani has been quietly growing her agency into a larger presence. Debbie has been the stalwart professional in the office with Ashley there for a number of years now. Today I have met the next agent to come into the office, Jennifer. Very nice conversation with her and it looks like Shani will be able to continue providing the five star service she always has! My insurance needs are well covered by the Shani Sorensen agency! Thanks so much."
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John Martello

September 14, 2026

4  out of  5
rating by John Martello
"Great people . Very knowledgeable always get my questions answered ."
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Paul Levine

September 14, 2026

4  out of  5
rating by Paul Levine
"We love Shani and her agency"
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Nico Salles

September 11, 2026

5  out of  5
rating by Nico Salles
"Shani Sorenson and her entire team are fantastic. They are always available, quick to respond and willing to help no matter what your questions or concerns may be. On top of this they are extremely transparent when it comes to pricing and any emergency (automobile) related concerns. I have my auto insurance through their group and when I, unfortunately, had to use my coverage they calmly walked me through every step of the process in filing a claim as well as provided me with expectations for next steps. 10/10 recommend this team!!!"
We responded:
"Nico, thank you for the fantastic review! We’re always here to support you with your insurance needs and appreciate you very much!"
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Doug Ferenbaugh

September 10, 2026

5  out of  5
rating by Doug Ferenbaugh
"Always informative and helpful!"
We responded:
"Thanks so much for the amazing review, Doug! We really appreciate your support. Just reach out anytime if you need us - we’re always here for you. "
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Lindsay Cutler

September 9, 2026

5  out of  5
rating by Lindsay Cutler
"I can’t say how nice it is to know the person on the phone when dealing with insurance. Deb at Shani’s office always goes out of her way to make sure we have the best rates and help us navigate claims and changing circumstances. So grateful to this team!"
We responded:
"Lindsay, thank you for the fantastic review! We’re always here to support you with your insurance needs. We appreciate you!"
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itai regev

September 5, 2026

5  out of  5
rating by itai regev
"Very professional and helpful"
We responded:
"itai, thank you for the fantastic review! We’re always here to support you with your insurance needs. We appreciate you very much."
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Isali Comparán Dueñas

September 4, 2026

5  out of  5
rating by Isali Comparán Dueñas
"I love this insurance, they're so quick and also very efficient in their work and time! Deborah helped me today, she was awesome, answered all my questions and made my voice and opinions heard!""
We responded:
"Hi Isali, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Englewood.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Shani Sorensen "
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Alan Rapaport

September 1, 2026

5  out of  5
rating by Alan Rapaport
"First class, Service! I have been using Shani as my agent for three years. This year we sat down for review of my coverage and she was extremely helpful. She is not a high-pressure sales agent, but a concerned individual who provides all the relevant information necessary to make an informed decision to select the appropriate insurance coverages for my needs. This was an exceptional. opportunity and I highly recommend her services."
We responded:
"Alan, thank for your wonderful review! It’s our pleasure to assist you with your insurance needs. We are grateful for your loyalty and your great feedback! "
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Ryan Nemethy

September 1, 2026

5  out of  5
rating by Ryan Nemethy
"Shani and team are wonderful to work with. They do an excellent job of providing options and not pushing an agenda. Would strongly recommend partnering with Shani and team on your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Ryan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Shani Sorensen  "
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Idan Weizman

September 1, 2026

5  out of  5
rating by Idan Weizman
"The kind of agents that want to run with you for long term!"
We responded:
"Idan, thank you for the fantastic review! We’re always here to support you with your insurance needs. For the long run!"
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Jill Carlisle

August 31, 2026

5  out of  5
rating by Jill Carlisle
"If I could give this agency more than five stars I would. They have been our agent for the past 14 years. I’ve been married to my husband and joined his policy 14 years ago. He has been with them far longer. Every time we have contacted them with questions, or for needing a copy of our insurance card, even down to the unfortunate incident of a fender bender. They are easy to contact, and respond quickly. If you’re thinking of using this agency for your insurance needs, I would not hesitate another second."
We responded:
"Jill, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shani Sorensen’s Team! We appreciate you very much! Thank you for trusting us with your insurance needs."
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Ken Smith

August 31, 2026

5  out of  5
rating by Ken Smith
"Moving between states they were very helpful in transitioning my policies and payments, made sure I understood the differences and everything. Very Nice"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Englewood. "
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Tripp Fox

August 31, 2026

5  out of  5
rating by Tripp Fox
"I’ve been with Shani and her team for years and have always had a great experience. Debbie, in particular, has always been incredibly helpful, responsive, and always quick to take care of anything I need. I really appreciate the great service over the years and highly recommend them!"
We responded:
"Tripp, thank you for the fantastic review! We’re always here to support you with your insurance needs. We appreciate you!"
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Samantha Becker

August 31, 2026

5  out of  5
rating by Samantha Becker
"Deb has always been a pleasure to work with. She is knowledgeable and knows exactly what we need to make sure our insurance coverage is correct. Thank you Deb!"
We responded:
"Samantha, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jeff Mosgrove

August 28, 2026

5  out of  5
rating by Jeff Mosgrove
"We've known Shani and her trusting staff for years. Her assistant, Debbie Butler, is the absolute best!"
We responded:
"Thank you so much for the 5 stars, Jeff! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kelly

August 26, 2026

5  out of  5
rating by Kelly
"I NEVER have to worry about this part of my world because Deb, Ashley and Shani have been taking great care of our family for 30 years! Homes, autos, campers, haul trailers and even a horse trailer. They’re quick and efficient and can answer all my questions on the spot. They’re honest and give it to you straight. Plus they’re very pleasant to talk to. I’m very happy with the support and care I receive from Shani Sorensen and her team at State Farm."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team to know you had such a great experience with us. 
Thank you Kelly, We appreciate you very much!"
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Jadyn N

August 24, 2026

5  out of  5
rating by Jadyn N
"Very quick with their work! Also very efficient in their time! Deborah helped me today to get my vehicle insurance and made my voice and opinions heard!"
We responded:
"Jadyn, thank you for the fantastic review! We’re always here to support you with your insurance needs in Englewood. "
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Connor Daniel

August 21, 2026

5  out of  5
rating by Connor Daniel
"I have had car insurance through Shani Sorensen since I have started driving and now I have added home owner's recently. Even after checking multiple providers when I bought my home, State Farm had better rates than all of them. Deb at the Sorensen office has also been very helpful answering all my questions and taking care of my account."
We responded:
"Thank you so much for the 5 stars, Connor! We really appreciate YOU and your support. We are always here for you!"
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Morgan Stewart

August 21, 2026

5  out of  5
rating by Morgan Stewart
"Great insurance firm, they really take the time to make sure you are making the best decision for your insurance needs."
We responded:
"Thank you so much for the 5 stars, Morgan! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tim O

August 17, 2026

5  out of  5
rating by Tim O
"I am a long-time customer. I have always received prompt, efficient, accurate, and friendly service from Shani and all staff."
We responded:
"Thank you so much for the 5 stars, Tim! We really appreciate you. "
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Tate Mosgrove

August 16, 2026

5  out of  5
rating by Tate Mosgrove
"I can’t recommend her highly enough! She has been my family’s insurance agent for decades and has consistently provided incredible service, guidance, and support. She’s knowledgeable, responsive, trustworthy, and truly cares about the people she works with. My family wouldn’t consider going with anyone else. Five stars all around!"
We responded:
"Thanks so much for the amazing review, Tate! We really appreciate your support. Just reach out anytime if you need us - we’re always here for you. "
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Ashley Gilani

August 6, 2026

5  out of  5
rating by Ashley Gilani
"This insurance company has been so helpful to me, they’re always responsive and caring. Through my Car Accident they were able to navigate me through what I needed to do easily. Very friendly and I use the Drive safe feature so I save even more money which is great. Thank you!"
We responded:
"Ashley, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jimbo Dudley

August 3, 2026

5  out of  5
rating by Jimbo Dudley
"If they do not answer the phone, they will ring you back instantly! Always great service and answers to questions. Always good advice. We've been with Shani for 15 years and couldn't be happier!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Donna Gilani

July 22, 2026

5  out of  5
rating by Donna Gilani
"I’ve been a client for over a year now and I’m always happy with the service I’ve received from everyone in this office.
Because I use their drive safe app, I saved about $460 this year.
Happy customer 😀"