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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathye Woody

March 5, 2026

5  out of  5
rating by Cathye Woody
"I have my home and auto bundled with Shani. Her office is right down the street from me, so it is super convenient. Any time I have a question or concern, they are quick to respond and take care of the matter - no waiting. Great customer service :-)"
We responded:
"Thank you for the amazing review, Cathye! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate you very much!"
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Empowera Podcast

March 4, 2026

1  out of  5
rating by Empowera Podcast
"Would not recommend to friends or families. At least not this office! Very little workability and treat past customers with little integrity"
We responded:
"We regret that your experience with us was unsatisfactory. Please accept our apologies for any frustration or inconvenience this may have caused. "
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Roxanne Patterson

February 23, 2026

5  out of  5
rating by Roxanne Patterson
"Shani always greets us like we're family and conducts our meetings with professionalism while making explanations very clear and understandable. Shani and her staff are always friendly and helpful. We love doing business with her and will continue to be committed clients."
We responded:
"Roxanne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shani Sorensen’s Team—we are always here to help!"
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Matthew Triplett

February 19, 2026

5  out of  5
rating by Matthew Triplett
"The best insurance anywhere. I shopped around to find the right policy for me. I wasn't looking for the least expensive, however they were. The staff at this office are awesome. They were able to offer me a great policy. If you're looking for insurance I'd highly recommend giving Shani and her team a call."
We responded:
"Matthew, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. we appreciate you very much!"
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bacshadow

February 13, 2026

5  out of  5
rating by bacshadow
"A representative of Shani's office (Debbie) gave me an auto, renters, and life insurance policy quotes that I could not pass up. The process was so easy as Debbie explained everything throughly to my understanding, and when there was a mix-up with the life insurance, she really stepped up to bat for me, getting everything fixed and squared away. I have never had anyone do that for me, especially when it comes to insurance. Everyone in this office is friendly, professional, and simply amazing. I cannot thank them enough."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with our Agency. Should you have any further questions or require assistance, we are always here for you!"
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luke campbell

January 30, 2026

5  out of  5
rating by luke campbell
"Big fan of Yehuda, he helped me save big $$ and was patient and explained everything to me!"
We responded:
"Thank you so much for the 5-stars, luke! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shani Sorensen’s Team anytime."
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Scott Le

January 28, 2026

5  out of  5
rating by Scott Le
"Ashley was very helpful in explaining each items of the insurance I wanted to add for auto insurance. Great follow up in quoting a bundle to hopefully fit my budget"
We responded:
"Hi Scott, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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jon schutz

January 21, 2026

5  out of  5
rating by jon schutz
"This agency is very helpful and the Administrative staff, especially Debbie, are absolutely the BEST! Always available to help and review policy details. Outstanding service!"
We responded:
"Jon, we're delighted to hear about your experience! It is truly touching to know you think so highly of us! We truly value your recommendation and are confident we can continue to provide excellent service in the future. We're here for you anytime!"
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Inna Binyatova

January 14, 2026

5  out of  5
rating by Inna Binyatova
"Yehuda was a huge help and very patient with all my questions. He explained what different coverages meant in a digestible way, and was timely and respectful throughout. Saved me money and grey hairs. Genuinely felt like a good neighbor."
We responded:
"Hi Inna, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything!"
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Sam Stein

January 13, 2026

5  out of  5
rating by Sam Stein
"Shani and Ashley have been extremely helpful and responsive. They have gone above and beyond with their customer service and support."
We responded:
"Dear Sam, Thanks so much for taking the time to share your positive experience! We value your feedback and we look forward to continuing to exceed your expectations!"
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Mom Privitera

January 10, 2026

5  out of  5
rating by Mom Privitera
"Ashley answered all my questions, was quick to respond and helped make everything stress free. Glad to have chosen State Farm to service my needs again🫶"
We responded:
"We are grateful and appreciate the time you took to leave your review. We value your feedback very much. Please always reach out to us when you need any assistance with your insurance needs! "
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Tammy Long

January 9, 2026

5  out of  5
rating by Tammy Long
"Been with Shani for a long time and she has always worked very hard for me. Appreciate everything"
We responded:
"Dear Tammy, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service that you deserve! It's always a pleasure to serve you."
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carrie peterson

January 8, 2026

5  out of  5
rating by carrie peterson
"I was so happy to have a friend refer me to Debbie Butler when my former insurance company sent me a letter saying they would not renew my policy. Debbie immediately got to work to get a new policy ready for me to start when my former coverage ended. She was prompt and friendly and explained all the things I didn’t understand. I am so pleased to be with Shani Sorensen’s State Farm team now."
We responded:
"Dear Carrie, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing. We'll be sure to share your experience with the rest of our team members as inspiration! We appreciate you very much!"
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Pete Geurts

December 21, 2025

5  out of  5
rating by Pete Geurts
"I worked with Ashley on getting an exceptional quote for my home and autos. She was very detailed and worked to find options that fit my needs best. She was creative in making the best coverage and pricing for me. I really appreciated her time, honesty, friendliness, knowledge, and creative approach. Five Star PLUS."
We responded:
"Pete, We’re thankful for your feedback! It’s our honor to assist you with your insurance needs. If there is anything else we can do to help, we are always here for you! "
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Adam Bryant

December 11, 2025

5  out of  5
rating by Adam Bryant
"I’ve had an excellent experience with this insurance agency. The team is always professional, friendly, and genuinely helpful. Whether it’s a question, a claim, or making changes to a policy, everything is handled quickly and with care. Reaching out to the office feels more like talking to a trusted friend than just an insurance agent. Highly recommend!"
We responded:
"Adam, thank you for your 5-star review! My State Farm team and I are honored to be your good neighbor!"
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patrick mcgee

December 8, 2025

5  out of  5
rating by patrick mcgee
"This team is amazing, they have helped me and worked with me during some hard times in my life. If you are looking for some who really cares it’s right here"
We responded:
"Patrick, Thank you for your kind words. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sali Haguli

December 4, 2025

5  out of  5
rating by Sali Haguli
"She was amazing to work with. She lowered my insurance cost by 40% while also giving me better coverage. Super professional, helpful, and easy to communicate with. Highly recommend!"
We responded:
"Sali, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melanie B

December 3, 2025

5  out of  5
rating by Melanie B
"Very thorough Very helpful"
We responded:
"Melanie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. We appreciate you very much!"
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Moran More

November 30, 2025

5  out of  5
rating by Moran More
"I want to share the amazing experience I had with my longtime agent, Shani Sorensen. A couple of weeks ago, I backed into a truck and the back glass shattered while my kids were in the car. I was scared and overwhelmed, but thank God everyone was okay. I called Shani right away, and she was incredibly calm, caring, and supportive. She even offered to pick up my kids so I wouldn’t drive the damaged car. She handled my claim quickly and professionally. Within hours, I had a rental car and a tow truck on the way. I felt completely taken care of. In a world full of AI and robotic systems, getting real human care and attention meant everything to me. Thank you, Shani, for your kindness, professionalism, and support. I truly appreciate you."
We responded:
"Moran, thank you for reviewing our State Farm office! We are so relieved to know you and your family are safe and sound. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aron Slater

November 19, 2025

5  out of  5
rating by Aron Slater
"I have been very satisfied with Shani Sorensen office for many years. They are very kindhearted and helpful. I would recommend to anyone. Thanks!"
We responded:
"Aron, thank you for your 5-star review! My State Farm team and I are grateful you elected us to be your insurance agency of choice. We appreciate you very much!"
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Terri Bailey

November 12, 2025

5  out of  5
rating by Terri Bailey
"Shani and her amazing sidekicks Deb and Ashley have been my SF agents for many years - houses, cars, life, etc. They are amazing in an emergency, tirelessly answer all my questions, always make themselves available, are knowledgeable and creative in finding the right solutions."
We responded:
"Terri, Thank you for the amazing review and trust you have in us. We’re honored to be your insurance agency of choice. We look forward to continuing to provide you with great service! "
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Anthony Sandoval

November 7, 2025

5  out of  5
rating by Anthony Sandoval
"Shani has always been extremely helpful and knowledgeable!"
We responded:
"Anthony, we appreciate your review! We are delighted to know you had a great experience with our agency. If you ever need any assistance in the future, we are always committed to be here for you!"
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Chris Santopietro

November 4, 2025

5  out of  5
rating by Chris Santopietro
"It’s been an honor and a privilege to have Shani, Deb and Ashley, the ‘A’ Team of Insurance, in my family’s corner for many many years!!!!! In these difficult and trying times, they have met all of my family’s logistical needs! You guys ‘truly’ are a ‘blessing to us and MANY!!🙏🏼🤙🏽"
We responded:
"Chris, thank you so much for your amazing review and kind words. We are honored to serve your insurance and financial needs. Thank you for your loyalty over the years. We appreciate you!"
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Tanner Taylor

October 29, 2025

5  out of  5
rating by Tanner Taylor
"Debora answered all my questions, was very professional and respectful of my time, and made insurance very easy for me."
We responded:
"Tanner, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tammy Emmanuel

October 22, 2025

5  out of  5
rating by Tammy Emmanuel
"What a great day to have Shani As my StateFarm agent. Now I know State Farm is there"
We responded:
"Tammy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"